FAQ – QEVZARIX

Frequently Asked Questions

What is included with the cordless soldering pen?

The QEVZARIX 4V cordless soldering iron kit includes the rechargeable soldering pen, USB charging cable, soldering tips and the listed soldering accessories shown on the product page.

How hot does it get?

The pen heats up to 450°C. Allow it to reach operating temperature before use and let the tip cool completely before storage.

How do I charge it?

Connect the supplied USB cable to a suitable USB power source. The charging indicator shows the charging state; unplug the cable when charging is complete.

What safety precautions should I follow?

Use the tool in a well-ventilated area, keep the hot tip away from skin and flammable materials, use the stand or a heat-resistant surface, and keep it away from children.

Where do you deliver?

Standard delivery is available to Germany and Austria. Orders are normally processed in 1–2 business days and transit normally takes 5–10 business days after dispatch; estimated total delivery time is 6–12 business days. Standard shipping is free.

Can I track my order?

After dispatch, we normally provide the carrier and tracking link. Tracking can take 24–72 hours to become active.

Can I return an order?

Eligible consumers may exercise the applicable withdrawal right within 14 calendar days after delivery. Contact customer service before sending a return so we can provide instructions.

How can I contact customer service?

Email WassellSukh317@gmail.com or call +45 35 82 26 23. You can also use the contact form.